JOURNEY FAQ’S

Are the carriages suitable for wheelchairs?

Unfortunately, not all our carriages are suitable for accessible travel and wheelchair boarding.

Please contact us to discuss specific mobility needs in relation to wheelchair use, and we’ll be able to advise on any route-specific accessibility issues (such as station footbridges).

Can I leave personal belongings on board whilst visiting the destination?

Yes. Whilst you are off the train visiting your destination please feel free to leave personal belongings on board, such as picnic hampers, clothing etc. We do however recommend you do not leave items of value unattended at anytime.

Can I request a forward facing seat?

Unfortunately we never know prior to departure which way round our train will be configured in relation to direction of travel, so this is not possible.

Can we take our own food and drink items when travelling in First Class?

Yes, it is perfectly in order to do this and many people chose to take their own picnic hampers on board and use the range of products from the buffet bar to top up as required.

Do you have lavatories on the train?

Yes, lavatories are situated at each end of every carriage on the train.

How do I know which platform my train departs from?

Upon arrival at your departure station please check the information screens or ask a member of station staff.

Will my party be seated together?

Yes, we always seat parties of any number together at the same, adjacent or consecutive rows dictated by the number of people.

BOOKING FAQ’S

When will we receive our travel documents?

Travel documents including tickets/boarding cards, confirmed travel timings and any other information relevant to travel are forwarded to you no later than 7 days before the tour by email.

SEATING PLAN

Say goodbye to packed commuter trains and hello to luxurious leg room and cushioned comfort. All our seating is arranged around tables, either for four or two passengers. Look at our seating plans to find out more.

– All our seating is arranged around tables for a maximum of four or two people

– All tables are located next to a window.

– Single travelers can book a seat at a window table for two (if available). This is the only way to guarantee a window seat as a single traveller

– It is not possible to book 3 seats at a ‘Window Table for 2’.

CLASSES OF TRAVEL

Sit back and relax, welcome aboard Intercity. Offering bargain priced day tours in First Class comfort on our modern high speed air conditioned Intercity train.

FIRST CLASS

Enjoy the Intercity experience from the comfort of your First Class seat. All you should do is sit back and enjoy the ride.